- Serving All 50 States
- HIPAA Compliant
A well-run front desk is where clean claims start. Our front desk team handles scheduling, patient registration, insurance capture and check-in, so every visit begins with accurate information.
Many claim denials trace back to the front desk: a missed eligibility check, an outdated insurance card or a typo in patient demographics. Practice Point RCM Solution front desk services put trained, HIPAA-compliant staff on these tasks, working in your US time zone and inside your existing practice management system.
98%
Clean Claim Accuracy
50
States Served
All
EHRs & Billing Software
New, follow-up and recall appointments booked in your practice management system.
Demographics captured accurately the first time, so claims are not rejected for simple errors.
Insurance cards collected and coverage confirmed before the patient arrives.
Forms, consents and follow-up bookings handled so visits start and end on time.
Copays and open balances requested at the time of service, following your policy.
Appointment reminders and confirmations that reduce no-shows and empty slots.
Your in-house staff can focus on the patients in the room while we take care of the phones, the schedule and the paperwork that feeds your revenue cycle.
Front desk services work on their own or together with our medical billing, eligibility verification and virtual medical assistant services.
Your schedule rules, payers and front desk policies.
Secure access to your PM system, phones and forms.
Scheduling, registration and check-in handled daily.
No-show, eligibility and collection numbers shared regularly.
Appointment scheduling, patient registration, insurance capture and verification, check-in and check-out support, copay and balance collection, and appointment reminders.
Yes. Our team works inside the EHR and practice management software you already use, including Kareo / Tebra, Athenahealth, AdvancedMD, eClinicalWorks and others.
Yes. Every team member is trained on HIPAA privacy and security requirements and works through secure, access-controlled systems.
We cover your office hours in your US time zone, so patients and staff reach us during the normal working day.
Verify patient coverage upfront with speed and accuracy. We confirm benefits before the visit to reduce denials and avoid surprises.
Streamline prior authorizations with organized workflows and real-time tracking to reduce delays and approval errors.
Complete RCM from verification to payment posting. Certified coders submit clean claims the first time, so you get paid faster with fewer denials.
Recover missed revenue and prevent repeat issues. We analyze denial patterns, fix root causes, and appeal on time.
