- Serving All 50 States
- HIPAA Compliant
Extend your team without extending your payroll. Our virtual medical assistants are HIPAA trained, work in your US time zone, and plug into the tools your practice already uses.
Front-office work never stops: phones ring, charts pile up, authorizations wait on hold, and claims need attention. A Practice Point RCM Solution virtual medical assistant takes those tasks off your in-house staff, so your team can focus on the patients in front of them.
98%
Clean Claim Accuracy
50
States Served
All
EHRs & Billing Software
Call answering, appointment scheduling, reminders, and patient intake handled remotely by a trained assistant.
Real-time or after-visit charting in your EHR, so providers spend more time with patients and less on notes.
Authorization requests submitted, tracked, and followed up with payers until a decision is in hand.
Charge entry, claim submission, payment posting, and patient statement support for your billing team.
Verification of benefits before every visit: coverage, co-pays, deductibles, and authorization requirements.
Assistants work your office hours in your US time zone and are trained on HIPAA privacy and security rules.
Each assistant is matched to the role you need and trained on your workflows, your EHR, and your payer mix. You can start with one role and add more as your practice grows.
With a virtual medical assistant from Practice Point RCM Solution, you get dependable day-to-day support without the cost of recruiting, training, and office space, and you keep full visibility of the work being done.
We learn your workflows, hours and software.
A HIPAA-trained assistant is matched to the role.
Set up on your EHR, phones and processes.
Your assistant works your US office hours, with oversight.
A virtual medical assistant (VMA) is a trained remote team member who handles administrative work for your practice, such as answering calls, scheduling, scribing, prior authorizations, billing tasks, and insurance eligibility checks.
Yes. Every assistant is trained on HIPAA privacy and security requirements and works through secure, access-controlled systems.
Assistants work in your US time zone and follow your office hours, so patients and staff reach them during the normal working day.
Our assistants work in the EHR and billing software you already use, including Kareo / Tebra, Athenahealth, AdvancedMD, DrChrono, eClinicalWorks, Epic, Cerner / Oracle Health, Practice Fusion, NextGen, and WebPT.
Yes. Many practices start with a virtual front desk or eligibility verification and add scribing, prior authorization, or billing support as they grow.
Verify patient coverage upfront with speed and accuracy. We confirm benefits before the visit to reduce denials and avoid surprises.
Streamline prior authorizations with organized workflows and real-time tracking to reduce delays and approval errors.
AR cleanup and proactive follow-up on every outstanding claim. Improve collections and keep cash flow predictable.
Recover missed revenue and prevent repeat issues. We analyze denial patterns, fix root causes, and appeal on time.
